AI in health tourism: developing a measurement scale

The COVID-19 pandemic created a strong urgency for the application of artificial intelligence (AI) in the tourism and hospitality industry. This paper was set to develop a scale of AI needs in health tourism. A total of 556 valid data were collected, and both exploratory and confirmatory factor analyses were employed to analyze the data. Six constructs containing 18 items were identified, and the reliability and validity were examined to reach satisfactory levels. The measurement scale developed may serve as a foundation for future research, and shed light on tourism managers, marketers, AI designers and policymakers.

Model Minority Mutiny: addressing anti-Asian racism during the COVID-19 pandemic in social work

The rise of anti-Asian racism during the COVID-19 pandemic signaled a lasting and ongoing history of racism in the United States. These events were a reminder to reexamine the condition of Asians and Asian Americans in the field of social work in the U.S. The purpose of this article is to support inter-solidarity movements in social work to uplift the lived experiences of Asian Americans with four recommendations: conceptualizing and positioning the Asian American identity, acknowledging the heterogeneity of the Asian American population, integrating Asian American history in the social work curriculum, and using research strategies to address anti-Asian racism uplift the experiences of Asian Americans.

Transformational leadership and trust in leadership impacts on employee commitment

Purpose This paper aims to explore the effects of leadership style and trust in leadership on employees' affective commitment under the epidemic situation. Design/methodology/approach A total of 580 valid questionnaires were collected online targeting the hospitality and tourism employees working from home during the particular period of the COVID-19 Coronavirus crisis. Structural equation modeling was used to analyze the data with AMOS software. Findings The findings indicated that perceived transformational leadership was a positive predictor of trust in leadership and affective commitment. In addition to the positive contribution to commitment, trust in leadership also mediated the relationship between transformational leadership and organizational commitment. Originality/value The current study contributes to the literature on leadership and organizational commitment. The results of this study may provide a valuable guide to organizations, leaders and young employees.